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How come I can't hear demos?

 
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Peggy Day
Talent and/or Voice Producer



Joined: 09 Jun 2006
Posts: 13

PostPosted: Thu Nov 02, 2006, 19:24 (GMT)    Post subject: How come I can't hear demos? Reply with quote

When I go to listen to someones demo I cannot hear. It shows they are playing but I can't hear anything. Any solution to this would be greatly appreciated. Thanks. Peggy
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Freddie Molina
Voice123 Team Member
Site Admin


Joined: 12 Oct 2006
Posts: 1227

PostPosted: Thu Nov 02, 2006, 20:32 (GMT)    Post subject: Reply with quote

Peggy that can be an issue related to corrupted files in the plug-in, try reinstalling the ¨Flash Player¨, here’s a link:

http://www.adobe.com/products/flashplayer/

Let us know if it works.
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Mad Dog
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Joined: 02 Nov 2006
Posts: 3

PostPosted: Fri Nov 03, 2006, 01:54 (GMT)    Post subject: Reply with quote

I just signed up and had the same problem. So did a friend who checked. I installed the new Flashplayer and it works now, but it's troublesome if prospective clients have the same problem!

Mad Dog
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Freddie Molina
Voice123 Team Member
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Joined: 12 Oct 2006
Posts: 1227

PostPosted: Fri Nov 03, 2006, 13:10 (GMT)    Post subject: Reply with quote

Totally understand your concern, unfortunately this is a normal problem with this kind of plug-ins, the good part is that Voice123 has a specialized customer service team to guide clients when problems like this arise.
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Louis Tristan
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Joined: 07 Jul 2005
Posts: 266

PostPosted: Sat Nov 04, 2006, 03:02 (GMT)    Post subject: Can you hear me now? Reply with quote

Play it again Sam!


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Peggy Day
Talent and/or Voice Producer



Joined: 09 Jun 2006
Posts: 13

PostPosted: Sun Nov 05, 2006, 03:54 (GMT)    Post subject: Installed flashplayer--- still can't hear demos Reply with quote

Freddie Molina wrote:
Peggy that can be an issue related to corrupted files in the plug-in, try reinstalling the ¨Flash Player¨, here’s a link:

http://www.adobe.com/products/flashplayer/

Let us know if it works.


Thanks Freddie for the link to flashplayer. I went, I downloaded, I tested to make sure it was downloaded (it was) and I still can't hear demos. Any other thoughts or suggestions would be appreciated. Peggy
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Freddie Molina
Voice123 Team Member
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Joined: 12 Oct 2006
Posts: 1227

PostPosted: Sun Nov 05, 2006, 22:54 (GMT)    Post subject: Reply with quote

Hello Peggy,

Quote:
went, I downloaded, I tested to make sure it was downloaded (it was) and I still can't hear demos. Any other thoughts or suggestions would be appreciated. Peggy


Ok, could you please let us know a little more about the issue, what is it showing? what browser are you using?, are you able to playback any other audio files from your PC?, any other audio related software showing any problems?.
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Peggy Day
Talent and/or Voice Producer



Joined: 09 Jun 2006
Posts: 13

PostPosted: Mon Nov 06, 2006, 21:16 (GMT)    Post subject: It works! Reply with quote

Freddie Molina wrote:
Hello Peggy,

Quote:
went, I downloaded, I tested to make sure it was downloaded (it was) and I still can't hear demos. Any other thoughts or suggestions would be appreciated. Peggy


Ok, could you please let us know a little more about the issue, what is it showing? what browser are you using?, are you able to playback any other audio files from your PC?, any other audio related software showing any problems?.


Hi Freddie,

I believe the problem is solved. Discovered over the weekend I was have trouble with my internet. Was fixed this morning and I can now hear downloads. Thank you!!
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Freddie Molina
Voice123 Team Member
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Joined: 12 Oct 2006
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PostPosted: Mon Nov 06, 2006, 22:30 (GMT)    Post subject: Reply with quote

ultragrin
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Mad Dog
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Joined: 02 Nov 2006
Posts: 3

PostPosted: Thu Dec 07, 2006, 04:22 (GMT)    Post subject: Reply with quote

The Internet may not have had anything to do with it. After posting in this thread I contacted Voice123 support. After a couple of exchanges they realized there was a problem on their end that was causing the problem. They got their web people on it and it was all fixed.

Mad Dog
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Freddie Molina
Voice123 Team Member
Site Admin


Joined: 12 Oct 2006
Posts: 1227

PostPosted: Mon Dec 11, 2006, 20:08 (GMT)    Post subject: Reply with quote

Quote:
The Internet may not have had anything to do with it. After posting in this thread I contacted http://voice123.com support. After a couple of exchanges they realized there was a problem on their end that was causing the problem. They got their web people on it and it was all fixed.


Thank you Mad Dog, really appreciate you letting us know. daumen rauf
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